Returns & Exchanges

Returns or exchanges must be requested within 3 days of delivery.
Items must be unused, unworn, and in the original packaging with all tags, labels, and the invoice.
Products must be free of scratches, deformities, or damages.
Gift wrapping services are non-returnable and non-exchangeable.
In case of refunds for returns, the refund amount will be credited in 2-3 working days to your bank account.

Incorrect or damaged products: A video must be provided showing the package from sealed tamper-proof bag to fully opened contents.

Sizing issues: A post-wear photo is mandatory for returns/exchanges.
Quality check: All return/exchange items are inspected by our team. Items failing to meet the above requirements will not be accepted and returned at the customer’s expense.
Exchange value differences:

If the new product is higher in price than the original product, the customer must pay the difference at the time of initiating the exchange request.
If the new product is lower in price, the customer will receive a gift card for the difference.
Discounted values are not applicable for exchange. Exchanges will always be based on the actual product-to-product value (original product price).

If reverse pick-up is available in your area, minimal handling charges of Rs. 40 will be deducted from your refund amount.
If reverse pick-up is unavailable in your area, customers must use a local courier service, bearing the shipping charges on their own. NO handling charges will be deducted from their refund.
Returns/exchanges typically take 7–10 working days to reach our warehouse.
Refund will be processed only after we have received the goods at our warehouse and passes the quality checks.

Requests will be reviewed and accepted within 24 working hours if criteria are met. And the refund amount will be credited within 2-3 working days to your bank account. Otherwise, a rejection message will be sent.
Once accepted, your product will be returned/exchanged following the shipping timeline above.